Effective Date: 28 January 2025

This Privacy Policy applies between you, the User of this Website, and Conscious 11, the owner and provider of this Website. Conscious 11 is committed to safeguarding your privacy and ensuring compliance with UK GDPR and the Data Protection Act 2018. This policy explains how we collect, use, and protect your personal data and outlines your rights.

This Privacy Policy should be read alongside our Terms and Conditions (accessible in the footer of this Website).

1. Definitions and Interpretation

Data – All information you submit to Conscious 11 via the Website, as defined under applicable Data Protection Laws.

Cookies – Small text files placed on your device when accessing certain parts of the Website (see Cookies section below).

Data Protection Laws – UK GDPR and any supplementary laws governing the processing of personal data.

UK GDPR – The United Kingdom General Data Protection Regulation.

Conscious 11 ("we", "us", "our") – Refers to Conscious 11 Ltd, the owner and operator of this Website.

User ("you") – Any individual accessing this Website who is not employed or contracted by Conscious 11.

Website – Refers to www.conscious11.com and its subdomains unless otherwise excluded.

Note: References to singular include plural and vice versa. "Including" means "including without limitation."

2. Scope of This Policy

This policy applies solely to Conscious 11 and its Users in relation to this Website. It does not extend to external websites linked from this Website, including social media platforms.

3. Data Collected

We may collect the following data:

Personal Data

Name, date of birth, email address, telephone number. Location and demographic data (e.g., postcode, preferences, interests).Payment details and tracking cookies.

Usage Data

IP address, browser type/version, operating system. Website visit frequency, pages viewed, referring/exit URLs.

Cookies & Tracking Data

Data collected through cookies and similar technologies to track user behaviour and improve website functionality.

4. How We Collect Data

We collect data in the following ways:

1. Data You Provide Directly

When contacting us via email, telephone, or website forms. When registering for services, completing surveys, or entering promotions. When subscribing to marketing communications or making payments.

2. Data Collected from Third Parties

Publicly available sources, such as social media.

3. Data Collected Automatically

IP address, browser details, and interaction history recorded during website visits.

5. Use of Data

We use your data for:

✔ Internal record-keeping.

✔ Enhancing products/services.

✔ Sending marketing materials (with consent).

✔ Conducting market research.

✔ Providing requested services or information.

✔ Monitoring website usage to detect and prevent fraud.

Marketing Communications:

We will only send direct marketing under the soft opt-in rule (for prior interactions) or with explicit consent. You can withdraw consent at any time.

6. Sharing Data

We may share your data with:

Lead It Lab CRM Services – To enhance customer interactions. Lead It Lab Privacy Policy.

Service Providers – To process payments or support service delivery.

Advisors/Agents – For administrative purposes. Authorities – To meet legal obligations or detect fraud.

Third-Party Websites – For advertising or analytics purposes.

Shared data will only be used in accordance with this policy.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. After deletion, data may persist in backups for legal or regulatory purposes.

8. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

Access – Request copies of your personal data.

Rectification – Correct inaccurate or incomplete data.

Erasure – Request deletion of your data.

Restriction – Limit processing of your data.

Portability – Request your data in a transferable format.

Objection – Object to data processing, including marketing.

To exercise your rights, contact us at [email protected]. If you are dissatisfied, you can lodge a complaint with the ICO (Information Commissioner’s Office):

🔗https://ico.org.uk/

9. Security of Data

We implement technical and organisational measures to safeguard your data, including:

🔒Secure servers & SSL encryption

🔒PCI DSS compliance for payment processing

🔒Restricted access to sensitive information

While no system is entirely secure, we continually review and enhance our data security.

10. Cookies

We use cookies to improve website functionality and user experience.

Types of Cookies:

Strictly Necessary Cookies – Essential for website operation.

Analytical/Performance Cookies – Track site usage.

Functionality Cookies – Personalise user experience.

Targeting Cookies – Used for advertising.

You can manage or disable cookies via your browser settings.

Disabling cookies may affect website performance. More info: https://aboutcookies.org/

11. External Links

Our Website may link to external sites. Conscious 11 is not responsible for their content or privacy practices. Please review their policies before providing data.

12. Business Changes

In the event of a business sale or restructuring, your data may be transferred to new ownership. We will ensure privacy safeguards are maintained.

13. Updates to This Policy

We reserve the right to update this Privacy Policy as required. Updates will be posted on this page, and significant changes may be communicated via email.

14. Contact Us

If you have any questions about this policy, please contact:

📧 Email: [email protected]

🌍Website: www.conscious11.com

📞Phone: 07712131779.